Restaurante destacado: Bone Daddies
COVID-19, Gestión de clientes, Noticias del sector, Automatización de cocinas, Blog QSR, Gestión de restaurantes, Operadores de restaurantes, Tecnología para restaurantes, Reino Unido
En una nueva serie centrada en los operadores de restaurantes, Steve Hill, Jefe de Operaciones del restaurante británico Bone Daddies, habla de los obstáculos y los éxitos del restaurante durante el brote de COVID-19. A pesar de los retos planteados por el brote de COVID-19, ilustra cómo la tecnología para restaurantes deQSR Automations les ha permitido sobrevivir y prosperar durante el bloqueo.
With seven restaurants and six delivery sites, the brand successfully pivoted to a more delivery-centric business model to stay afloat through the pandemic. By utilizing the data capabilities of their back-of-house technology, they instituted a few other unique approaches. One of these routes was menu engineering, in which they used data to identify their dishes with the most agreeable margins. Another was creating at-home meal kits, all centered around keeping the guest experience high. These approaches helped them trim unnecessary costs without diluting on quality.
Regardless of their increasing number of sites, the restaurant hardly considers itself a “chain,” at least in the traditional sense. See the video below to see how Bone Daddies, a self-proclaimed “ community-based ramen bar that really does give a shit!” has employed QSR Automations technology for its growth strategy.
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