Boosting Restaurant Efficiency: A Complete Guide to Implementing ConnectSmart® Kitchen 

It’s no secret that kitchen chaos causes mistakes, but how much are those mistakes costing your business? The restaurant customer retention rate sits at about 30%, which means that 70% of customers don’t come back to the same restaurant after visiting it once. To drive customer retention, restaurants must cut down on mistakes, kitchen chaos, and create memorable dining experiences. One easy way to begin doing this is by eliminating paper tickets and switching to a digital kitchen automation system, such as ConnectSmart® Kitchen. In this blog, we’ll outline some features, benefits, and real-life examples in this blog of how ConnectSmart® Kitchen improves restaurant efficiency, reduces ticket errors, and enhances customer satisfaction. 

What is ConnectSmart® Kitchen and Why Do I Need It?

ConnectSmart® Kitchen is a back-of-house solution to improve kitchen workflow and communication to provide an overall stress-free restaurant. Simply put, it’ll become the quarterback of your restaurant’s team! From providing clear, real-time information on dishes, to delayed routing to ensure the whole table’s food comes out hot, fresh, and satisfying, it’s got everything you need for a streamlined and efficient kitchen. 

ConnectSmart® Kitchen helps your staff maximize their time and responsibilities. With an automated safety net, they can focus their attention on the job at hand: crafting the optimal dining experience. We’ve even noted a 10% increase in productivity per member of kitchen staff, reported by restaurants who use it. 

Not only that, but it can lead to staff being able to turn tables faster, thereby increasing employee satisfaction, with customizable routing, pacing and prep stations. A paperless kitchen means no re-firing lost paper tickets, no handling paper tickets or trying to decipher handwriting, and best of all, cutting down on expensive ribbons and ink for the ticket printers. 

There are plenty of reasons to love ConnectSmart® Kitchen!  

ConnectSmart® Kitchen in the Wild 

We can sing the praises of ConnectSmart® Kitchen all we want, but without real-world examples there’s no proof in the pudding. Our website features many case studies where you can see the real-world application of ConnectSmart® Kitchen through the eyes of restaurant owners and operators from all over the world! In addition to the wealth or resources found there, we’ve included our latest case study from Brinker below:

 

Have questions or just want to learn more? Schedule a demo today and learn what ConnectSmart® Kitchen can do for your business! 

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About the Author

Caitlin Soard is a Content Marketing Strategist with over seven years of marketing experience under her belt. She joined the QSR Automations marketing team in June of 2022 and has been hard at work improving their social media and content ever since. She attended Franklin College where she received a Bachelor of Arts, focusing in Journalism and Public Relations as well as minoring in English. When she’s not lending her social media wizardry to QSR Automations, you can find her playing Dungeons & Dragons or TCGs at her local card shop, enjoying live local music, or spending time with her cat and two dogs, Ellie, Laney, and Orryn.