Sweeping changes are unfolding in supermarkets all across the country as grocery industry trends spur innovation. Grocers have been rolling out curbside delivery, online ordering, drive up and go options, and rush delivery to capture the “make-my-life-easier” market segment. Meanwhile, supermarkets …
2019 American Business Awards® Gold Stevie® Award Winner: The QSR Automations Blog
A new year, a new award for a well deserving, hard-working marketing team! I’m so excited to announce that the QSR Automations blog was named the winner of a Gold Stevie® Award in Web Achievement category in the 17th Annual American Business Awards® for web writing and content. About the …
Restaurant Manager Interviews: Gauging Top-Tier Talent
You’ve sifted through a thick stack of resumes, carved out every possible interview time slot and spent hours delving into the backgrounds of restaurant manager candidates. You finally select one and then train them to run your operations like a water-tight ship. Weeks later though, you discover …
QSR Technology Experts Join Restaurant Technology Network (RTN)
When Hospitality Technology reached out to us about the launch of the Restaurant Technology Network community, and after learning more about the vision of the network – it was a no-brainer to get involved. We pride ourselves at having the best of the best in the industry on our team, and we welcome …
10 Restaurant Exit Interview Questions: Stopping the Revolving Door
A healthy turnover rate for any industry averages 10%. According to the United States Bureau of Labor Statistics (BLS) though, the accommodation and food services industry saw turnover rates increase from 62.5% in 2013 to 72.5% in 2017. Numbers from the National Restaurant Association push those …
How to Write an Employee Handbook your Restaurant Staff will Read
New customers excite us. New dishes and menus excite us. The premise of black bottom lines excites us. Writing employee handbooks? Not so much. These seemingly dull tomes often produce a variety of yawns and eye-rolling from new hires and current employees. Despite the pushback, for an operator, …
